Your information matters
Privacy Policy
Last updated: September 1, 2026
Information we collect
When you place an order, submit a review, or contact us, we may collect your name, phone number, email address, delivery address, city, order details, review content, and uploaded photos. We also receive basic device, browser, cookie, and website-usage information.
How we use information
We use your information to confirm and deliver orders, provide customer support, process damage claims, prevent misuse, improve the store, and measure advertising performance. We do not sell your personal information.
Service providers and analytics
We share only the information reasonably needed with providers that help operate the store, including our database and hosting services, delivery partners, and customer-support tools. The website uses Meta and TikTok pixels, which may process device, cookie, and browsing-event data under their own privacy terms.
Storage, security, and retention
We use reasonable technical and organizational safeguards and limit access to order information. No online service can guarantee absolute security. We retain information only as long as reasonably necessary for orders, support, fraud prevention, recordkeeping, and applicable legal obligations.
Your choices
You may ask us to access, correct, or delete information associated with you, subject to information we must retain for legitimate order or legal purposes. You can restrict cookies through your browser, although some site features may work differently.
Contact us
For privacy questions or requests, contact Orin Collectives and include enough information for us to locate your order.